Reset : how to change what's not working
(Book)

Includes bibliographical references (pages 239-251) and index.

"From the #1 New York Times bestselling coauthor of Made to Stick, Switch, and The Power of Moments comes a revolutionary guide to fixing what's not working-in systems and processes, organizations and companies, and even in our daily lives-by identifying leverage points and concentrating resources to achieve our goals"--,Provided by publisher.

Changing how we work can feel overwhelming, like trying to budge an enormous boulder. We're stifled by the gravity of the way we've always done things and we spend so much time fighting fires -- and fighting colleagues -- that we lack the energy to shift direction. But with the right strategy, we can move the boulder. In Reset, Heath explores a framework for getting unstuck and making the changes that matter. Heath's secret is to find "leverage points": places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points. Heath weaves together examples, ranging from a fast-food drive-thru to a trick from couples therapy to a campaign that saved a million cats. You'll learn why the feeling of progress can be your secret weapon in accelerating change; how leaders can uncover and stop wasteful activities; why your team's motivation is often squandered -- and how to avoid that mistake; and how you can jumpstart your change efforts by beginning with a "burst."